DreamCloud Mattress Complaints

If you’ve tried a DreamCloud mattress but aren’t entirely satisfied, you can find out what others think of them and how to file a complaint. Read on to learn more about the price, smell, and firmness. You may also be surprised to learn that you can get a DreamCloud for much less than you thought. In addition, we’ll share the best tips for filing a DreamCloud mattress complaint and give you more information about DreamCloud’s return policy.


If you’re considering purchasing a new mattress, you may be wondering whether the price of DreamCloud is worth it. While the company offers a risk-free 30-night trial, you must have your old mattress in new condition with tags attached before you can return it. The process can be lengthy, and the customer service isn’t all that great either. My DreamCloud mattress was barely ok, but the customer service was a major letdown.

If you’re looking for a new mattress for your bedroom, consider the price of the DreamCloud. This high-end hybrid mattress offers excellent support, but it’s heavier than the average mattress. However, it may not be the right choice for couples. If your partner needs a firmer mattress or you’re a lighter sleeper, DreamCloud’s low-motion transfer feature may be exactly what you’re looking for.

If you’re concerned about the price of the Dreamcloud, it’s important to remember that the company does periodically offer discounts. Typically, you can buy a queen-sized Dreamcloud mattress for under $1000, and the company sometimes offers free gifts with purchases. If you want to save even more money, check out the green discount box to find current promotions. It’s worth noting that DreamCloud is a private company with no accreditation from the Better Business Bureau. However, if you’re unsure, the company does offer a lifetime warranty. The mattress is available directly from the DreamCloud website, and is packaged in a vacuum for easier shipping.


The firmness of the DreamCloud mattress varies depending on the weight of the user. It rates as medium-firm, so you may end up laying on the top of the mattress, but it’s still comfortable enough for most people. The firmness of the DreamCloud mattress is also affected by the amount of pressure you place on it. If you’re very light or heavy, you may find the firmness level too soft.

The DreamCloud Premier Rest is a high-profile hybrid with a pillow top cover, a poly foam layer, and a pocketed coil support system. This model is medium-firm, scoring around six on the firmness scale. It offers adequate cooling and sinkage, moderate motion transfer, and a slow response time. It also offers good edge support, but strange pressure relief. For those looking for a firmer bed, there’s a better option.

If you’re a back sleeper, you’ll love the DreamCloud. Its hybrid construction combines supportive coils and cushioning foam to provide the perfect balance for quality sleep. Similarly, if you sleep on your stomach, you’ll likely need a firmer mattress with better spine support. Fortunately, the DreamCloud is firm enough to support stomach sleepers, although heavier people might need more support than lighter individuals.


The DreamCloud mattress does not smell fresh out of the box. The plastic wrapping keeps the product compressed. The smell will dissipate within a day. It will also take two days to reach its full firmness and comfort potential. Despite this, the dreamcloud mattress is still a fantastic choice. Here are some tips to get your DreamCloud mattress smelling great:

If you are worried about the smell of the mattress, there are a couple of things you can do to prevent it. First of all, if you’re allergic to chemicals, don’t buy a DreamCloud mattress. It’s best to stick with a non-allergenic mattress. If you’re allergic to latex, don’t buy a DreamCloud mattress. The mattress smell will dissipate within a few hours of opening.

Another thing to consider is how heavy the mattress is. DreamCloud is built to accommodate heavier people, but if you’re lighter, you might be fine. The hybrid mattress will last longer and be more durable than a traditional mattress. It’s not a great option for petite people under 150 pounds, because the coils might not be as comfortable for you. However, if you’re looking for a soft, ‘lay-on-it’ type of mattress, the DreamCloud is the right choice.

DreamCloud also releases a small amount of smell when you open the mattress. Some people find the smell unpleasant, but this isn’t the case with the DreamCloud. It has an unmistakable hybrid design and is made of materials that balance bounce and contouring. And that’s just the beginning. This mattress is one of the best hybrid mattresses available and has many great features. The smell is only a small complaint and it should not be a deterrent for you.

Price range

The price range of DreamCloud mattresses varies a great deal, and reviews vary as widely. Some customers are happy with their purchases, while others have had shipping problems or rude exchanges with customer service. Despite this, the overall consensus among DreamCloud reviewers is that their mattresses are comfortable and well-made. But before you buy one, it is worth considering what to expect. Here’s a closer look at some Dreamcloud complaints.

If you sleep on your back and stomach, the DreamCloud may not be the best choice. If you’re a side sleeper, your hips will sink into the coil layer and cause pressure points. If you sleep on your stomach, you’ll want a mattress with deep compression support. The top foams of the DreamCloud may also cause back pain, especially if you’re a heavy stomach sleeper.

Another common complaint with this brand’s mattresses is body impressions. The result is a low spot, or “low spot.” Some manufacturers’ warranties specify how much a sag is allowed, and the DreamCloud warranty covers indentations between 1.5 inches and three inches. Regardless of the size of the sag, this model is much heavier than average. Luckily, the company offers White Glove Service, which can make it even easier for you to buy your DreamCloud.

Edge support

If you’re looking for a mattress with exceptional edge support, the DreamCloud may be for you. The DreamCloud uses hundreds of extra tall, wrapped coils that support heavier users. The coils are reinforced around the perimeter of the mattress and cradle the body, providing extra edge support. The DreamCloud uses a Tencel cover for breathability and durability, and it comes with $599 worth of free accessories.

The Edge Support on the DreamCloud is especially crucial for side sleepers who want to have more of a firm feel. This is because the DreamCloud uses a thick coil core, which keeps your spine aligned and prevents your hips from sinking into the mattress. This means that if you’re over 130 pounds and want a more firm feel, you may not sink deep enough to fully enjoy its cradling benefits.

The DreamCloud also offers temperature regulation. Its cashmere-blend cover has a high breathable rating, which helps regulate temperature. The hybrid design allows air to circulate through the core of the mattress, which keeps it cooler in warmer temperatures. A breathable cover allows air to flow through, and the DreamCloud keeps you cool at night. If you’re a hot sleeper, you’ll love the DreamCloud.

Is it safe to sleep on?

DreamCloud is a great choice for average-weight sleepers, but heavyweights who weigh more than 300 pounds may find the mattress too firm for their body. If you are a heavy sleeper, consider sleeping on your side – you may experience a bit of pressure on your shoulders, but your hips won’t sink into the top foams. This can cause lower back pain. Heavyweights who like to sleep on their stomach should consider other mattress options, such as the WinkBeds Plus.

The DreamCloud uses gel-infused foam and coils for a breathable cover. Because of this design, it regulates temperature very well. The gel-infused memory foam keeps you cool all night, while the cashmere cover allows air to pass through. The DreamCloud is also ideal for hot sleepers, as it allows air to circulate in the core. The DreamCloud is also a safe option for those who have a sensitive stomach or back.

While many hybrids and innerspring mattresses are known for causing disturbances, the DreamCloud uses individually wrapped coils to eliminate most disturbances. Its medium firm feel makes it easy to move and change positions on the mattress. It also has a good edge support, which is a great indicator of durability. And while this mattress does experience some vibration when moving, most of it isn’t very noticeable.