The Serta mattress warranty does not cover consequential damages or monetary refunds. It also does not cover issues such as stains or discomfort, bending, or bending over. Read on to discover more about Serta’s mattress warranty. Here are some of the details to know:
Compensation for consequential damages or monetary refunds
The Serta mattress warranty covers defective parts for a limited time. The company reserves the right to replace defective products with a similar one. However, it does not guarantee that the new piece will match the original. During the warranty period, the customer is responsible for shipping and labor costs. During the service period, the More for You billing plan remains in effect. Moreover, monthly payments are required during service and exchanges. In case of deferred billing plan, it will incur late charges.
While the Serta mattress warranty does not cover stains, it does cover replacement or repair for defective parts. If you want to extend the life of your mattress, it is important to follow the instructions and information included with the warranty. For example, if the innerspring coils of the mattress are not working properly, the mattress may sag. If you use a mattress protector, you can extend its lifespan by rotating it. If the manufacturer recommends rotation, you can follow its instructions. Likewise, if you have trouble finding information on how to properly care for your mattress, the warranty will cover replacement or repair.
If you notice an issue after buying your Serta mattress, you should file a claim with the retailer. However, you should keep your receipt and law label with you. The warranty will not cover any damages to the customer if the retailer is in the wrong. In addition, you should ensure that your mattress is supported by a sturdy foundation and bed frame. Otherwise, you should not bother claiming the warranty.
It does not cover stains
A mattress warranty is an excellent way to protect your investment. However, you should note that the warranty is only valid if you bought a product made of natural latex. It also applies only to continuously supported mattresses with a center support. As such, the warranty does not cover stains and odors. You can also ask your dealer about the specific warranty coverage that you can benefit from. It is also important to note that the warranty period is based on the code that is printed on the white law label.
The types of defects covered by a mattress warranty differ, but most will cover sagging or indents larger than 0.75 inches. For foam mattresses with zippered covers, Serta covers this condition for 10 years. For stains, you should follow the manufacturer’s cleaning instructions. Otherwise, you can risk ruining your warranty. However, if you stains or odors occur, you can still contact the manufacturer for free repairs.
A Serta mattress warranty covers defects in workmanship and materials. It also covers the costs of transporting your mattress if it is stained. While it is not necessary, it’s a good idea to follow the manufacturer’s cleaning instructions. It will help to prevent the stains from damaging your mattress and extend its life. But, if you have a stain, you might have to pay for a new mattress.
When cleaning your mattress, it’s recommended to rotate it every three to six months. You should also vacuum it twice a year. If you spill a beverage on your mattress, make sure to clean the area immediately or call 911 for assistance. Additionally, keep all of your original documentation, including the sales receipt, warranty card, and bedding tags, so that you can easily file a claim if it’s needed.
It does not cover comfort issues
The first step in filing a mattress warranty claim is to read the law label attached to your new mattress. Make sure to collect all of your purchase paperwork and keep it in a safe, easy to find place in case of a warranty claim. Next, take measurements of your mattress to check for sagging or body indentation. In some cases, your warranty claim may be denied if you don’t follow the guidelines.
While most warranties do cover mattress defects, they do not cover comfort issues. However, most mattress retailers have a trial period wherein customers can try them out for a certain amount of time. While Serta does offer a 120-day trial period, this may vary by retailer. You may need to pay for shipping and restocking fees to return your mattress. If you want to exchange your mattress, you can contact Serta customer service for a return authorization.
It is important to note that most Serta mattresses are one-sided and require you to rotate your mattress on a regular basis. Aside from being one-sided, Serta mattresses are available in multiple firmness and thickness levels. It is important to consider your body type when purchasing a Serta mattress. The manufacturer should be able to provide you with the right mattress for your needs.
In addition, a Serta mattress warranty does not cover stains. The manufacturer or retailer will not cover stains if you clean it or apply fabric sealants. A white law label is included with your mattress, which serves as your warranty identification. However, you should not remove the white cloth law or the mattress trade label. In addition, do not fold, jump, or stand on the product. If you are storing your Serta mattress, do not remove the cover because doing so voids the warranty.
It does not cover bending
When you buy a Serta mattress, there’s a good chance that the manufacturer provides a warranty that covers bending and buckling of the foam encasement and the coils inside. However, you should be aware that bending or buckling can affect the coils, inner springs, and border rods. Not only is bending a mattress detrimental to its life and durability, it will also void your warranty. If you notice bending in your mattress, you should not try to fix it yourself, and avoid standing on it. The same goes for storing or placing your mattress in an area with open flames. Mattresses do not have fireproof materials, so if exposed to a flame, they can ignite. Additionally, bedding fill materials can rapidly “bump”, causing a fire risk and producing smoke and harmful
The warranty is valid only for the original purchaser. This warranty is valid in the United States and Middle East, and lasts up to five years from the date of purchase. You must fill out the registration form and return the reply card to activate the warranty. You will need to provide proof of purchase, including the date and price of the mattress. During that time, Serta will either replace or repair the mattress.
Another important factor to consider when shopping for a mattress is the warranty. It is important to choose a mattress with a solid 10 to 20-year warranty. A non-prorated warranty is better because it protects the product against excessive wear and tear. And of course, a ten-year warranty is better than a one-year warranty. However, don’t buy a mattress with a ten-year warranty if it doesn’t cover bending or buckling.
It does not cover jumping
The warranty for a Serta mattress covers defects in the material, workmanship, or materials of the product. The warranty is only valid for the original purchaser. It does not cover damages that result from jumping on the mattress. In addition, it is not an extended warranty that covers damage that occurred after the sleep trial has ended. A warranty is a promise from the manufacturer that the product will be free from defects for the duration of the warranty.
If the warranty does not cover jumping, the steps to file a claim are simple and straight-forward. You should keep the original receipt and any warranty paperwork as they are essential when making a claim. It is also important to take a measurement of the mattress to determine whether it sags or indentations are noticeable. These measurements will be necessary if the mattress voids the warranty.
To obtain a replacement Serta mattress, contact your local retailer. You may also be able to get a 120-day free trial. It is also advisable to call Serta directly to get your warranty. It is very easy to buy a new mattress from Serta. If you are unhappy with your purchase, you can request a replacement within 90 days. You can also ask your retailer for warranty information.
In addition to jumping, sagging is another common problem with mattresses. While the warranty will not cover sagging caused by normal wear and tear over time, it will cover sagging that is too significant and early in the mattress’s life. Sagging also indicates a defect that requires repair or replacement. The warranty only covers the sagging to the specific depth specified in the guarantee. If you are not sure whether a warranty covers jumping, you should read the product description thoroughly.